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Feedback from our Customers

Here is a few words from our customers who have placed orders with us:

I like this idea of confirmation before you purchase. Whilst it’s an extra layer of complexity, and I’m sure admin on your part, at least you know what you want is in stock and the postage is fair and flexible depending on what you’re ordering. Great service, cheers

Found site by accident so glad I did will be using them again and telling friends top site highly recommend

Ordered from USA via website and email. Arrived after 6 days from order placement. Impressive.

I am happy with everything,you couldn't have done any better.

Always friendly helpful service, great advice on what you need.

Very good parts end fast shipping are winning

No complaints or suggestions,,, everything went smoothly parts came as described packaging was a bit naff though it came wrapped in a old calender page wrapped in brown parcel tape lol but it did the job many thanks Rob

very good service cheers thanks

Non c'è nulla da lamentrare tempi di consegna in ottimo da non credere dall Inghilterra all italia solo 5 giorni lavorativi incredibile ....ho pagato lunedì e già mi è arrivata oggi sito consigliatissimo e servizio chat clienti ottimo e tempestivo ...imballo pacco ottimo ...

Excellent service, next day delivery none better, but being in my seventy"s had trouble with web site, but after phone call sorted strait away, and part arrived next day. "WELL DONE" will use again. Regards Bob

Great service as always thanks

I don't know what I'd do without Andy. Always helpful, knowledgeable, pleasure doing business with. Thank you for being a super supplier in scootering

The only problem was that the belt arrived folded - something that destroys it

Great friendly service as always Thanks for your help

I only rated Good on the use of the website because I sometimes found it difficult to find what I was looking for, but once I did I found it easy to place an order. All in all a great service - thank you

Needed stage 6 mirrors by the weekend. He ordered them in and got them sent to me by the next day. Very high quality. Will definitely shop again. Thank you

I'm really happy! Pipes are arrived before the estimated day (2 days before!) and in Italy-Sardinia (from abroad expecially) is rare to see. Items are arrived in mint condition, ok the package was not original but it was well made and shockproof, with all elements of the kit. Great communication with you (always available and very gentle), fast, clear and professional. Really thanks and see you soon!

Very fast thanks you 👍

Very helpful company nothing isn't to much hassle to explain or help you with any tuning needs . Very highly recommend Andy at psn and his lads there

Item arrived well packaged and very promptly, Helpful instructions given with item and customer service over the phone was great, Thanks for your help!!

Good service

I always return to buy all my tuning parts etc service is great

Excellent all round as usual 👌

All great Change nothing

The only thing I would say is to make your tuning more available to the public. Your parts, knowledge & service is top notch!

Hello and thank you for your speed. Object in compliance with the demand(request) Cordially

Good Friendly service, Always happy to help

Spot on, new what you was talking about, told me what I needed to know, cheers lad

Everytime i have made an order it has been outstanding customer services and very helpful and super fast delivery!!

This is the fourth time I order from this site Excellent service !!!

Great service. Many thank

Yet again, great service and prompt delivery to New Zealand, particularly with the influx of Christmas mail.

Excellent service and deals.

Blinding service quick and easy, very helpful on phone A** fast transaction will be dealing with again :) many thanks !!

your website is really good and the people you talk to on the phone to place your order with are very helpful .It is a good website we wanted a body kit went on another site before your one and they didn't want to help us but .we got it from you anyway

Ordered SIP road for T5 - made order over phone no probs spoke to a friendly gent! Exhaust tipped up the next day - Brilliant thank you

Excellent customer service, great web sight and fast delivery.spot on

Perfect.thank you very muts

Very well done quick and easy order completion, would recommend

Very fast shipping! Great product, buy again for sure!!

the best of the best. thank you very muts

very pleased many thanks ron

Rapid delivery and kept me in the loop totally with order and despatch info. I felt like I was dealing with real people who cared for your order. 1st time I'd used psn, and won't be the last. Thanks a lot, and keep up the good work.

Brilliant to deal with

Really helpfull bunch. Cant thank them enough.

Great friendly service cheers

thumbs up.... items received in good condition.... my suggestion, more discount on vat would be very nice... :-) thank you.

Andy, what can I say. Top quality service, product, and technical guidance. Once again THANK YOU. Chris Blofield.

Package arrived. Looks OK. Thanks! (the website's easiness could be improved because its hard to find the service kit which is also good for xevo scotters, its only written for x8/mp3)

Great customer service and fast delivery. Website is a little disjointed when looking for specific service items but I can live with it! Like the parts confirmation and price step, particually usefull to overseas buyers like me! Happy to be a repeat customer!

Sent my gears to have secoundary gear up kit fitted on the Monday by Friday I had it back and scoot up and running like a good'un, Many thanks guys. Will deal with again.

Cheers Andy and team, always happy to help and quick to despatch too ....

RE. Capelli Carbon Fibre Effect Evo Headlight - Gilera Runner 1997 - 2006 - Part Number

Marchandise et livraison impeccables . Très bonne boutique

Quick delivery and communications. Thanks

Top class service very helpful indeed would recommend 100% thank you PSN

Quick response to enquiry with accurate information - easy to navigate the website & pleasant people to deal with - can't ask for much more.

great sevice and will defo use again thanks

Very happy with my purchase, great customer service and delivery time. Will use again!

Sometimes you need to speak to someone and no problem at all with this company. All 'promises' were kept as per conversation. No hesitation in recommending them. All good stuff.

Really good service on parts i orderd and delivery was fast bought items on a friday and got them the tuesday after maybe a biyers should have an account to log into with 1 click pay system of some1 who will buy parts regulery

If this was eBay it will be a big 5 star WELL DONE

Exclent service really helpful guy decently recommend to my pals cheers guys. Jermaine

the tracking number didnt work, but glad it came by royalmail as easier to collect if id missed delivery.

very good service! fast delivery!

Great communication and service but a little confusing to find all the items I wanted for servicing my Fuoco on your site. A little more text and suggestions would help. Overall I'm really pleased. Thanks

Maybe look into using PayPal for easy of use but otherwise extremely good service

Third time's the charm Thank you

Very good, fast service. Thank a lot.

Thank you ! Very fast and everything in great condition!

hello from Germany.....the exhaust-italjet formula 125 twin is best !!!!!!! thanks for the great Service......great communication....no Problem.....first class Service....!!!!!thanks ch.löhr Ahlen Germany........................

No response to my two email attempts. Filter wrench listed to fit my scooter does not fit. Seems like the website is just a robot and there is nobody monitoring the email listed under contact section.

Very good service, I only use psn. Any problems if any are dealt with over the phone quickly. Top job guys. Well happy. Chris Blofield #78

could of wrapped the package a bit better

The member of staff on the phone and the staff memeber that deals with ur emails , both amazing and make ur company run smoth , I'd never order off any one els again

great and fast service!

top ebayer

Happy with the service but very disappointed with the product .which doesn't fit the vehicle it was bought for ie vespa t5 . Idont understand how they can go to the trouble of reproducing a product but can't do one thing that matters and make sure it fits this is criminal and is happening with most vespa parts suppliers I've been using I was directed to your site via word of mouth so was expecting better .alas I am habit down hearted because I do a lot of vespa rebuilding and hoped I'd found a good fast reliable supplier .never mind I will keep looking your disapointedly Chris garner

how can I suggest any thing better when delivery was super speedy ..

the faster company in the world

Brilliant service as usual...

Customer service is very good

Great service and delivery yet again many thanks

Excellent service just thought the search bar on the web site could be better but the shop man explained the site and now I know where to look . I will be using you guys again and will recommend your prices and service . Thanks for makiing the products affordable especially as things are a bit tight at the moment for me and especially as vespa are greedy bastards . Cheers keeps my gts 300 running !

Great communication

thank you very much guys..

this company is very very fast thanks to all psn action mans ;)

No suggestions required i manage to manoeuvre around web site with ease & if ever im unsure of a purchase ring Andy who is brilliant with advice and always happy to help A1 Service!!!!!!!

Very good. service. and. quick thanks you. will use again

Keep up the superfast responses and posting I'm gonna be back

Probably best aftermarket scooter tuning products in country!!! Easy. Thanks, my runner is BADDDD!! No doubt be ordering again soon.. Cheers guys

Amazing fast delivery, very helpful never had a problem with psn :) thanks!

Good service, highly recommended.

Hopefully your are looking to expand the amount of online parts listed.

Very helpful and know what they are talking about. Thanx!

first class service as usual,cheers

First class service and advice,woudnt shop anywhere else.

The cable was dispatched very quickly but I was disappointed after ringing to check it would fit my GT200 that the cable did not have the correct end fittings. It was fine as I just stripped the inner out and fitted it inside the existing spedo cable.

picked up from PSN delivered to my door in New Zealand in 7 days answered all of my questions and offered up parts for problems great communication CHEERS from NZ

I Will ring you about souping up the vespa et2 when I get a chance, there are four bike runs coming up this month, and my v-max needs some sorting, that is if I want to make it back from germany an france, at the moment I am building a workshop to build trike in, so I'm short on time, so I'll get intouch when I can. cheers sean. Brotherhood of Steel tipperary chapter. Steel Be With You

There is only one thing which is missing ! I need e receipt. i paid tax so i need it because this things are going to abroad.. thanks

amazing

Many thanks!

thanks for getting me my part, ordered friday came saturday! great service

excellent service as usual thankyou

Thank you very much!!!

PSN is the best!!! Highly recommended for everyone.

happy with the service

THANKS guys u rox

Excellent service, well done Andy Pearson for a fantastic service, super shockers, super fast delivery,saved a packet with no VAT. Will denfinitely purchase again, from a yorkshire man living in Melbourne,thanks Andy. Regards Anthony Bray(Melbourne Crusaders)

Excellent price and service

the website should be easier to use and it should list the stock and price on the site

best place to order from

great service great posting great customer service. would recamend 5 star. and my order was a day early bonus. many thanks chris mcbride.

Thank you for the service. The parts arrived after 10 days and are looking OK. As for the overall easiness of use of the website, the only thing that was missing for me is the ability to find the service pack quickly without knowing its exact title, for example i was looking for a maintenance kit for Xevo while in order to find it i had to actually look for x8 service pack... semantics :)

very good exhaust. thanks will order from here more often now. reccommended seller :)

you are the best.thank you very muts

I would just like to say that your service was excellent and really really fast, first class, thank you, Stephen Mackay

Very clear and simple to navigate website, good range of products at competitive prices. Have recommended you to my brother in law for some parts for his Aprilia. Thanks for my speedy delivery too.

Very good website. Get all my stuff off here and will carry on aslong as you keep going. Thanks for the good service.

thank you for a great service items arrived very well packed and in good condition and i like the way the order is processed so you are not sat around wondering if the items you have ordered are in stock or you will have to wait thanks again stuart

Great service as usual. I do like the fact that I am made aware if a product is in stock before I proceed with the order. If you stocked it and listed it as a related product, I would have bought the relevant bearing grease. Thanks.

Thank you, I received the package in less than two weeks Everything is correct and appropriate. Elad Ochayon Israel

Excellent service all round. Got me out of a mess. Will definitely use again

Thank you very much！

Items turned up very quick, I really like the wish list feature on the website to ensure you don't spend money if it's not in stock. Over all great service :) thanks a lot

fast delivery will buy from here again

Thx for all the support and help.....great jobs guys from PSN tuning and thx again andrew pearson :)

Excellent !!!

Not a major problem but item was sent to billing address and not delivery address.

I am afraid that the tracking No for our package - int royal mail is incorrect, the site require the 13 character reference, please double check.

I have tracked my parcel on line to find the courier has entered delivery attempted and card left. I have been not been out f the house this morning and when i checked my front door, no card has been left. after ringing the local APC depot, no explaination could be offered as the drivers phone was not working, so not sure if delivery wil be attempted later today or if I have to remain housebound for a second day.

According to your e-mail my order was dispatched on 10/31 (ref#3390). I an unable to track the order as no 13 digit order number was ever transmitted to me. I assume 11 days is not an unreasonable amount of time for shipping from the UK to the USA. I just want to be sure that the item is, indeed, on its way. Thank you very much. Michael Railton (mdrailton@prodigy.net)

I'm in Vancouver, Canada and PSN's prices and customer service are unheard of around here. Buying stuff from thousands of miles away is easier than locally... how silly is that??? You guys were recommended by a few scootering forums I frequent, and obviously for a good reason. PSN Tuning just became my number one source for scooter parts. Thank you very much!

fast delivery great customer service will be using psn tuning again in the future

could you please put all available lml compatible parts on the lml page

one word brilliant

:)

thank you . for good prices.for your rispond.i.m very happy for your company.

Cleverly packaged very small - nothing was damaged - I note the exhaust bush supplied was 826388 not 846097 ordered, its an earlier item I trust it is as good. Great service - thanks again.

Good prices, excellent service - like(-;

Please can you let me know when you have the heng tong front calipers for a runner 180 Cheers russ

PSN the best :)

I got it after 6 days from uk to il very quick and well packed. thanks guys..

A+++

A+++

very fast response from order to despatch. Cheaper then the rest and free next day delivery. Will be using again highly recommened

Well done & keep going.

the man i spoke to was very helpful and polite i really appreciate the help. thanku

hey guys awesome shipping time and awesome exhaust.. I haven't put it on yet but I'm sure it will be sweet.. Thanks heaps :)

No complaints. You were cheaper than other suppliers, and your service is great; I will be recommending you to the others at the Vespa Club of Melbourne. We have a site if you wanted to checkl us out. Started 3 months ago, about 40+ members already. Thanks again.

pot reçu en 5 jours dans le 34 France, super . très bon fournisseur

thanks you very much from patrick in australia special thanks to andy cheers guys keep up the good work

very very very quick, immediate responses to e-mail, by courier dhl excellent traceability. Mattia (Italy)

i order 2 kit's but in the stock only 1 kit. please keep the stock full.

once again excellent fast service,highly recommend. A+++++++

another quality item and superfast delivery

excellent service,fast delivery couldn't ask for more.staff on the phone so helpful,it's definitely going to be my regular parts shop from now on.

Thanks, all fine.

Happy with my order many thanks

Thank you for providing parts and fast shipping!

Wicked service..will definitly use again..and thanks for the advice regarding set up

very good i always use this site as prices are good and delivery is fast

Everything was spot on. Service was very good with an e-mail to tell me the details and estimated delivery day. All round a great price, will be coming back for more parts when needed.

Though the postage was marked as next day delivery, took 2 days to arrive (not your fault as tracker showed your part had been done instantly!). Only suggestion, make the ordering process a little clearer, I think its cool I can't order if you havn't got the item in stock but "add to wishlist" makes it seem like you will never have the item, perhaps change to "check availability" or something like that? Anyway, awesome price, awesome postage and awesome product!

Great service, and was very speeedy. i am from South Africa, and the package was delivered fast. only one thing, the airfilter lost its shape becasue it the other parts where squeezed in the filter box. other than taht, all good!

I think you should send your items by DHL. Specially if your sending heavy or big items DHL has better prices for Europe. Items like exhausts would cost something like 5 euros or 4 pounds.

it's all gravy baby!

The service was great and the advise given was very helpful. Thanks for making things simple.

excellent service, easy to use. pleasure to deal with

would like to be able to pay through website without having to wait for comfirmation email first,but saying that atleast I know you have item in stock before paying...

Only five days to Turkey, thank you, very satisfied.

you could do with an automated stock control linked to the website then we don't have to wait for an email to say we can buy the items

Great customer service and fast delivery to Norway. To your Norwegian customers in norwegian

Great seller! highly recommended, very serious, attentive to the customer, thank you very much you are one of the best sellers of England ... thanks and greetings from Mexico

keep up the good work!

It would be good to be able to order items from the website straight away rather than having to wait for an email to say that something is in stock. Otherwise, a great service!

I have no complaints you provide a very good service and i am very happy with the speedfight 2 mollosi 70cc kit i recevid form you the delivery was super quick as it turned up on tuesday 15-2-2011 many thanks to all of you . kind regards Christopher Horgan

no complains!!! great deal , very good service , arrived as expected, very quikly!!! thank u men !!!!!

im in Australia and find PSN very good to deal with very easy and good communication. Wish you had more stage6 parts, can't bye them over here and when I bye from here I kno I'll get them.

Exelente vendedor!! 1000% recomendable, me encanto hacer transacciones con una persona confiable ... muchas gracias Andy Pearson Saludos desde Mexico!!

Many thanks, the packaging parcel was very built ! and inside, the two exhauts pipe for the Italjet Formula 125 they are rigth ! but a littel inquire ? I am anxious about the assembly ! but i am not near the scooter, but if you have an asselmbly diagram i will be very happy many thanks in advance regards vincent Percher

As uasual spot on !!

Thank's a lot i got the package today :-)

Bloody Marvelous !! Have used these people a couple of times now. Very impressed. I'll be back

low prices and reasonable shipping cost! will buy again for sure. thank you very much, John

100% happy thank you

Top stuff dudes will use you again

I ordered and recieved next day, can't get any faster, and I will be using yous again for any more needs cheers

Excellent shop and seller. Very fast communication. Pleasure to do business with you.

EXCELLENT COMMUNICATION,DELIVERY AND SERVICE. THANKS/////////////

Excellent service maybe let down a fraction by packaging? Would still recommend though. Cheers

No complaints watsoever.... Items were payed for on Thursday, shipped on Friday and recieved Monday... And I'm from California USA wat more can I say... I will continue buying from psntuning from now