Non GamStop Casinos UK: European Sites Compared

What this guide covers and how to use it

Casinos not on GamStop are online casinos that operate outside the UK's national self-exclusion scheme because they hold a licence from a regulator other than the UK Gambling Commission. This guide compares ten such sites, explains what "non GamStop" actually establishes about a casino, and sets out the bonus terms, payment methods and account controls readers need to check before depositing. Every claim about a specific operator below reflects what that operator publishes; where evidence is limited, we say so rather than guess.

Casino reviews: how each site compares on bonuses, games and payments

The following write-ups look at each casino not on GamStop in the order they appear in our ranked list. We focus on the details that matter most for this comparison: bonus structure and wagering, payment support for UK players, and game range. Figures in the tables reflect typical published terms for each brand; treat processing times and wagering figures as the standard the casino sets out, not a result we have personally observed.

Betmica

Betmica tops this list on the strength of its welcome package size and the breadth of its slot catalogue. The 570% match spread across a multi-deposit structure gives new players a large bankroll to work with, and 270 free spins add extra low-stakes play on top. As with any four-figure percentage bonus, the wagering requirement and maximum bonus bet matter more than the headline number, so read the full terms before relying on the bonus to fund extended sessions.

Pros

• Large multi-deposit welcome package
• Wide slot selection from established studios
• Free spins included alongside the match bonus

Cons

• High headline percentage requires careful reading of wagering terms
• No UK Gambling Commission licence, so UK consumer protections do not apply

Kikibet

Kikibet's 350% package up to £5,555 plus 300 free spins positions it as a strong option for players who want a sizeable bankroll without chasing the very largest headline figures on this list. The spin count is generous relative to the deposit tiers, which suits players who prioritise slot volume over table game bonus value.

Pros

• Generous free spin allocation
• Broad slot and live casino range
• Established brand with several years of operating history

Cons

• Wagering applies across deposit and bonus, extending the time needed to clear it
• Withdrawal caps on bonus winnings may limit large payouts

Betninja

Betninja offers a flat £1,000 bonus plus 100 free spins to all new players, a simpler structure than the percentage-based offers elsewhere on this list. That simplicity makes the true cost of wagering easier to calculate upfront, which is useful for readers comparing bonus value rather than headline size.

Pros

• Fixed bonus amount is easier to plan around than a percentage match
• Lower wagering multiple than several competitors on this list
• Offer applies to all new players without tiered qualification

Cons

• Smaller headline bonus than the top-ranked sites
• Game contribution rates for wagering are not fully detailed in published terms

WinnerIsland

WinnerIsland's welcome bonus up to €1,000 plus 100 free spins is denominated in euros, which is worth noting for UK players used to GBP accounts; check how the operator handles currency conversion before depositing. The offer is more modest than others on this list, but the euro pricing may suit players already holding euro balances or using e-wallets that settle in euros.

Pros

• Straightforward bonus structure with a fixed spin count
• Reasonable minimum deposit for testing the site
• Solid mix of established slot providers

Cons

• Euro-denominated account may require currency conversion for GBP depositors
• Bonus ceiling is lower than several higher-ranked alternatives

Zombillion

Zombillion's Welcome Pack of 250% up to £4,000 plus 200 free spins sits in the middle of this list's bonus range, offering a balance between accessible wagering terms and a meaningful bankroll boost. The branding leans into a horror theme that carries through to its slot selection, which may appeal to players seeking a specific style of catalogue rather than a generic library.

Pros

• Distinctive game catalogue theming
• Free spin count is competitive for the deposit tier
• GBP-denominated welcome offer

Cons

• Independent evidence of long-term payout consistency is limited given the shorter operating history
• Bonus cashout limits are not clearly published

Smash Casino

Smash Casino's 600% up to €10,000 Slots Welcome Package is one of the largest headline offers on this list by percentage and ceiling. Because it is restricted to slots, players who prefer table games or live dealer titles will not see the same value from this bonus, and the wagering load on a bonus this size is likely to be substantial across the full deposit tiers.

Pros

• Very large bonus ceiling for slot players
• Wide slot selection across multiple studios
• Multi-tier structure spreads the bonus over several deposits

Cons

• Bonus restricted to slots only, excluding table and live games
• High wagering multiple typical of large percentage bonuses

Nightluck

Nightluck advertises €6,400 plus 280 free spins across an 805% package, one of the more complex tiered structures in this comparison. Complex multi-deposit bonuses like this reward players willing to fund several deposits in sequence, but they also make it harder to estimate total wagering obligation without reading each tier's specific terms.

Pros

• High combined bonus value across deposit tiers
• Large free spin allocation
• Broad slot library

Cons

• Tiered structure requires multiple deposits to unlock full value
• As a newer brand, its track record on payout consistency is limited

CoinPoker

CoinPoker stands apart from the rest of this list by focusing on poker and cryptocurrency payments rather than a broad slots catalogue. Its 150% up to $2,000 bonus is smaller in absolute terms but is aimed specifically at poker players, and its crypto-first approach suits players already comfortable holding and transacting in digital currency rather than GBP.

Pros

• Cryptocurrency-native deposits and withdrawals
• Poker-specific bonus clearance rather than slot wagering
• Established operating history since 2019

Cons

• Limited slot and table game variety compared with generalist casinos on this list
• Not suited to players without cryptocurrency experience

Rivo

Rivo's Slots welcome package of 1000% up to €10,000 plus 25% cashback is the largest percentage figure in this comparison, and the addition of cashback is a distinct reward type from the deposit match itself. Cashback returns a portion of losses rather than requiring further wagering in the same way as a deposit bonus, though the exact cashback conditions should be checked against the site's current terms.

Pros

• Cashback element supplements the deposit match
• Very high headline bonus ceiling
• Wide slot catalogue

Cons

• 50x wagering is among the higher requirements on this list
• Cashback terms and eligible losses are not fully detailed in published material

Daytonaspin

Daytonaspin closes this list with a 255% bonus up to £4,500 plus 255 free spins, a GBP-denominated offer that avoids the currency conversion question some competitors present. It sits at a moderate wagering level relative to the rest of the list, making it a reasonable option for players who want a sizeable bonus without the highest wagering multiples.

Pros

• GBP-denominated bonus avoids conversion questions for UK players
• Moderate wagering requirement relative to bonus size
• Solid free spin allocation matching the deposit tier

Cons

• Shorter operating history than some longer-established brands on this list
• Independent evidence on withdrawal consistency is limited at this stage

What are casinos not on GamStop?

GAMSTOP is the UK's free, national self-exclusion scheme. Every casino and betting site licensed by the UK Gambling Commission must connect to it, so once a player registers, all UKGC-licensed operators block that account for the chosen period. A casino not on GamStop is one that does not hold a UKGC licence and therefore sits outside this scheme entirely, typically because it is licensed by a different regulator such as Curaçao, Malta, Anjouan or another overseas authority.

It is worth separating three terms that often get blurred together. A non gamstop casino is simply a site whose licence does not require GAMSTOP participation. An offshore casino is any operator licensed outside Great Britain, whether or not it accepts UK players. And "no-KYC" is a marketing claim some sites make about skipping identity checks; it does not mean the same thing as being non GamStop, and it is not a claim we can verify as universally true, since most casinos not on GamStop still run identity verification before larger withdrawals.

Being listed on a comparison page, accepting pounds sterling, or displaying English-language support does not establish that a casino is authorised to serve UK customers under UK law. It only confirms the casino is reachable and willing to open accounts for British visitors. Readers should treat "not on GamStop" as a description of licensing scope, not a guarantee of quality, safety or fair dealing.

How non GamStop casinos differ from UKGC-licensed casinos

The core difference between casinos not on GamStop and UK online casinos licensed by the UK Gambling Commission is regulatory oversight, and that difference runs through several practical areas.

Consumer protections and complaints

UKGC-licensed casinos must offer access to an approved alternative dispute resolution (ADR) provider if a complaint cannot be resolved directly. Casinos not on GamStop are subject to whatever complaints process their own licensing authority requires, which varies considerably. Curaçao's framework, for example, has historically offered less structured player-dispute support than the UKGC, though this has been evolving. Always check what complaints route a specific casino actually publishes before relying on it.

Account controls

UK-licensed operators must provide standardised deposit limits, reality checks and self-exclusion tools that work the same way across every UKGC site. Non-GamStop casinos may offer their own deposit and loss limits, but these tools are set by each operator individually and do not connect to the national GAMSTOP register.

Bonuses

UKGC rules restrict some bonus practices, such as requiring stricter fairness in wagering terms. Casinos not on GamStop are freer to offer very large headline percentages, such as several on this list running into the hundreds of percent, but that flexibility often comes with higher wagering requirements or lower cashout caps than UK-regulated bonuses typically allow.

Payments and games

Payment method support and game supply are broadly similar in principle: both regulatory categories can work with major software providers and standard payment rails. The practical difference is that UK-regulated sites face specific UK anti-money-laundering and payment rules that shape which methods they can offer, whereas non-GamStop casino sites set their own payment policy under their home licence's requirements.

None of this means every offshore casino is poorly run, or that every UKGC casino is problem-free. It means the protections, complaint routes and account rules differ by category, and readers should check the specific casino rather than assume either category behaves uniformly.

How we reviewed these non GamStop casinos

Assessing gambling sites not on GamStop starts with identifying who actually operates the site. Casino ownership is not always obvious from the homepage; many operators run several skins of the same platform under different brand names, and understanding the parent company helps explain shared terms, shared game libraries and shared customer support infrastructure across sites that look distinct.

We checked each operator's published licence details against the issuing authority where that information was available, looked for whether terms and conditions were complete and internally consistent, and noted where wagering requirements, minimum deposits or game contribution rates were unclear or missing from public terms. We also looked at whether customer support channels were live and responsive to general enquiries, and whether the site published a clear complaints escalation path.

New casinos not on GamStop: what a short track record means

Several sites in this comparison launched in the past few years. A new non gamstop casino is not automatically the same risk as a new online casino company more broadly; some are second or third brands launched by an operator with years of experience running other sites, using the same back-end platform and payment processing. Others are genuinely new ventures with no prior operating history at all.

The practical implication is that a newer brand has less publicly observable history of consistent payouts, dispute handling or long-term terms stability than a casino operating for five or more years. That is not proof of a problem, but it is a genuine limitation in the evidence available, and we note it explicitly in reviews above rather than treating every new casino as equally established.

Red flags worth watching for include unclear ownership information, contradictory bonus terms across different pages of the same site, unresponsive support during basic pre-account enquiries, and licence numbers that cannot be matched to the issuing regulator's public register.

Common licences held by casinos not on GamStop

Online casino authorisation works differently depending on which jurisdiction issues the licence, and the differences matter for what protection, if any, a UK player actually has.

Curaçao issues the most common licence among casinos not on GamStop, historically through a master licence system with several sub-licensees. Curaçao casinos not on GamStop can operate legally under this licence, but the regulator's consumer-facing enforcement has traditionally been lighter than the UKGC's, and player disputes have sometimes been harder to escalate. Curaçao's licensing structure has been undergoing reform, so terms and oversight can change over time.

Malta, regulated by the Malta Gaming Authority, is considered one of the stricter offshore frameworks, with defined player-protection requirements and a formal complaints process, though it is still a separate regime from the UKGC and does not connect to GAMSTOP.

Estonia, Anjouan (Comoros), Tobique (part of the Mohawk Territory framework) and Kahnawake (also Mohawk-administered, in Canada) are smaller licensing authorities that some operators choose for lower compliance costs. Player protections and complaint mechanisms under these licences vary and are generally less standardised than UKGC or MGA frameworks. Panama has also licensed gambling operators historically, though its framework has faced criticism for limited oversight capacity.

Two checks matter regardless of which licence a casino claims. First, exact-domain verification: a licence number is only meaningful if it is registered to the specific domain you are visiting, since some operators display licence badges that belong to a different site in the same network. Second, legal-entity checks: the company name on the licence should match the company named in the terms and conditions, not just the trading brand shown on the homepage.

Whichever licence a casino holds, UK-specific protections such as GAMSTOP, the UKGC's dispute-resolution requirements and the Gambling Commission's enforcement powers do not apply. Readers relying on a casino not on GamStop should understand that their main recourse in a dispute is whatever process the casino's own licensing authority provides, and that this can be slower or less structured than the UK system.

Casino bonuses: welcome offers, free spins, cashback and loyalty rewards

Casino bonuses take several distinct forms, and each carries different conditions that affect what the bonus is actually worth once wagering and limits are applied.

Welcome bonuses and deposit bonuses

A welcome bonus is typically a deposit bonus, or a series of deposit bonuses across a first few deposits, matched at a stated percentage up to a cap. Betmica's 570% up to £5,700 and Rivo's 1000% up to €10,000 are examples of large multi-deposit welcome structures on this list. The key figures to check are whether wagering applies to the bonus amount alone or to deposit plus bonus combined, since the latter roughly doubles the effective wagering burden.

Worked example: a £20 deposit matched at 100% gives £20 bonus funds, for £40 total to play with. At 40x wagering on the bonus only, the player needs to stake £800 (40 × £20) before withdrawing. At 40x on deposit plus bonus, the requirement rises to £1,600 (40 × £40). This difference, not the headline percentage, is what determines how realistic clearing the bonus actually is.

Free spins

Free spins award a fixed number of spins on specified slots, usually at a set stake value chosen by the casino rather than the player. Winnings from free spins commonly convert to bonus funds subject to their own wagering requirement, separate from any deposit bonus wagering. Several casinos on this list, including Kikibet and Nightluck, pair large spin counts with their welcome packages.

No-deposit bonuses

A no-deposit bonus gives a small amount of bonus funds or spins simply for registering, without requiring a deposit first. These typically carry higher wagering requirements and lower maximum withdrawal caps than deposit bonuses, since the casino is taking on more risk for no initial deposit. None of the offers listed above are no-deposit bonuses; all require a qualifying deposit.

Cashback bonuses

Cashback returns a percentage of net losses over a given period, as with Rivo's 25% cashback alongside its slots welcome package. Cashback usually does not carry the same wagering requirement as a deposit match, though it may still require the returned amount to be played through once before withdrawal. The exact percentage, qualifying period and maximum cashback amount should always be checked against current terms.

Loyalty rewards

Loyalty programmes reward ongoing play with points, tier upgrades or periodic bonuses based on turnover rather than a single deposit event. These schemes reward frequent players over time rather than providing an immediate cash value, and their terms are typically less prominent than welcome offer terms, so they deserve separate reading before assuming a headline welcome bonus reflects the site's ongoing value.

Across all bonus types, five conditions decide real value: the wagering requirement itself, game contribution rates (slots often contribute 100%, table games far less), maximum bonus bet limits (breaching these can void winnings), bonus expiry dates (commonly 7 to 30 days), and bonus cashout limits that cap how much of a bonus win can actually be withdrawn.

Payment methods at UK casinos not on GamStop

Payment support varies by operator, and a method being widely used in the UK does not confirm a specific casino supports it. Always check the cashier page of the individual site before assuming a method is available.

Debit card payments

Visa and Mastercard debit cards remain among the most straightforward deposit methods, usually processing instantly for deposits. Withdrawals back to a debit card can take longer and are not supported by every casino, since some restrict withdrawals to e-wallets or bank transfer only.

Bank transfers

Direct bank transfers suit larger deposits and withdrawals but are typically the slowest method, often taking several business days to clear on both ends, particularly for international transfers where currency conversion is involved.

E-wallets

Skrill and Neteller are common e-wallet options at casinos not on GamStop, generally offering faster withdrawal processing than bank transfer and often instant deposits. Some casinos exclude e-wallet deposits from qualifying for welcome bonuses, so this is worth checking before depositing specifically to claim an offer.

PayPal availability

PayPal availability at non-GamStop casinos is inconsistent. PayPal typically restricts its use to operators meeting its own compliance standards, and many casinos not on GamStop do not offer it as a result. Do not assume PayPal is supported without confirming it directly on the specific casino's cashier page.

Prepaid vouchers

Paysafe casinos not on GamStop accept Paysafecard, a prepaid voucher bought with cash or debit card and redeemed using a PIN code. This method is useful for players who want to cap their spending to the voucher's value and avoid linking a bank card directly, though Paysafecard generally cannot be used for withdrawals, only deposits.

Cryptocurrency payments

Cryptocurrency payments, particularly Bitcoin and other major coins, are supported by some operators on this list, most notably CoinPoker, which is built around crypto transactions. Crypto deposits and withdrawals can be faster than traditional banking rails and may carry lower fees, but they expose players to cryptocurrency price volatility between deposit and withdrawal, and require comfort managing a crypto wallet.

What a GBP account actually means

Some casinos on this list, such as Betmica and Daytonaspin, price their bonuses in pounds sterling, while others, including WinnerIsland, Smash Casino and Rivo, use euros. A GBP account means deposits and balances are held in sterling without conversion; where a casino only offers euro or dollar accounts, UK players should expect their card issuer or the casino itself to apply a currency conversion, which may include a conversion fee or a less favourable exchange rate than the interbank rate.

Withdrawals, KYC and account restrictions

Casino approval time and payment settlement time are two separate stages, and confusing them is the most common source of frustration with withdrawal timescales. Casino approval is the internal review the operator carries out before releasing funds, which can range from a few hours to a couple of days depending on the casino and whether verification is already complete. Payment settlement is the time the payment provider or bank takes to move funds once the casino has approved the withdrawal, and this stage is largely outside the casino's control.

KYC and identity verification, short for "know your customer," requires proof of identity, address and sometimes payment method ownership before a first withdrawal is paid. Source-of-funds checks may also apply, particularly for larger withdrawals, requiring evidence of where the deposited money came from, such as payslips or bank statements. This is standard practice across licensed gambling operators, on GamStop or not, and is not something a non-GamStop casino can legally skip regardless of any "no-KYC" marketing claim.

Withdrawal limits typically apply daily, weekly and monthly, and separate limits often apply to bonus-derived winnings compared with cash deposited directly. Bonus restrictions, such as maximum bonus bet rules, can void winnings retroactively if breached during play, which is a common cause of withdrawal disputes.

Common delays include incomplete verification documents, mismatched account details between the payment method and the registered name, and withdrawal requests flagged for manual review due to unusual play patterns. If a withdrawal dispute cannot be resolved directly with customer support, the next step is to check whether the casino's licence requires access to an independent dispute resolution service, though as noted earlier, this varies significantly by licensing jurisdiction and is generally less structured than the UKGC's ADR requirement.

Non-GamStop does not mean no verification, and it does not mean guaranteed instant withdrawals. Any timescale a casino advertises is a target the operator sets for itself, not a guaranteed or independently tested result.

Games not on GamStop: slots, live dealer and table games

Slots not on GamStop

Slots make up the bulk of the game catalogue at every casino reviewed on this list, typically running into the thousands of titles once multiple providers are combined. Popular slot categories include classic three-reel titles, video slots with bonus rounds and free spin features, and progressive jackpots, where a portion of every stake across linked machines feeds a growing prize pool that can run into hundreds of thousands of pounds before it is won.

Return to player, or RTP, is the theoretical percentage of stakes a slot returns to players over a very large number of spins, and it is version-specific: the same slot title can have different RTP settings depending on the software build a casino chooses to run, so a headline RTP figure quoted online does not guarantee the exact version live on a given site. Slot volatility describes how often and how large wins tend to be; low-volatility slots pay smaller amounts more often, while high-volatility slots pay less frequently but with larger potential wins. Neither a high game count nor a recognisable provider logo on a casino's homepage is proof of fair RTP or licensed authenticity on its own; the RTP and licensing of the specific game version matter more than the branding around it.

Live dealer and table games

Live dealer games stream a real dealer in real time, most commonly for blackjack, roulette and baccarat, allowing players to bet alongside other participants in a shared live session. Roulette variants typically include European (single zero) and American (double zero) wheels, with European roulette generally offering better odds due to the lower house edge. Blackjack tables vary by rule set, including the number of decks used and whether the dealer stands or hits on a soft 17, both of which affect the house edge slightly. Baccarat is offered in simplified formats suited to live streaming, with players betting on banker, player or tie outcomes.

Standard, non-live versions of these table games are usually available too, running on random number generators rather than a filmed dealer, generally with lower minimum stakes than their live counterparts. Regional availability of specific tables can vary by casino and by the software provider's own licensing arrangements, so a table game visible in marketing material is not guaranteed to be available in every account region.

Mobile casino games are supported across all ten operators reviewed here through browser-based mobile sites rather than dedicated apps in most cases, since app-store policies restrict real-money gambling apps in several markets. Game performance and available titles on mobile can differ slightly from desktop, depending on the software provider's mobile optimisation for each specific title.

Popular game providers behind non GamStop casino catalogues

The game catalogue at any casino not on GamStop is built from software supplied by third-party providers, and the providers named in our reviews above reflect what each casino has published rather than an exhaustive audit of every title live on the site.

Pragmatic Play is one of the most widely licensed slot studios in the offshore casino market, known for high-volatility video slots and a large live casino studio operation. Evolution Gaming is the dominant name in live dealer games, supplying blackjack, roulette and baccarat streams to a large share of the casinos in this comparison. NetEnt and Play'n GO are long-established slot developers with extensive back catalogues spanning over a decade of releases. Playtech and Microgaming supply both slots and progressive jackpot networks, some of the largest in the industry. Novomatic is a European studio with a strong presence in classic and video slot formats. Big Time Gaming is known for originating the "Megaways" mechanic now licensed by other studios for high-volatility slot variants.

A provider's presence on a casino's site indicates that casino has a commercial agreement with that studio and typically runs its certified game builds, but it does not by itself confirm which specific titles, RTP versions or jackpot networks are live in a UK player's account at any given time.

Sports betting at non GamStop casinos

Not every casino not on GamStop offers sports betting, and readers should not assume a shared sportsbook exists without checking the specific brand. Where a casino does offer both products, they typically operate on a shared casino and sportsbook wallet, meaning one account balance funds both casino play and sports bets, rather than requiring separate deposits for each product.

Where sports betting is available, it generally covers pre-match and in-play betting across major sports, along with esports betting on popular competitive gaming titles. Bet types typically include single bets, accumulators combining multiple selections into one wager, and bet builders that let a player combine several markets within a single match into one bet. Cash-out, where offered, allows settling a bet before an event finishes for a value based on the current in-play odds, and is not guaranteed to be available on every market or every bet type.

Sports free bets differ from casino bonuses in structure. A sports free bet typically requires a minimum qualifying odds threshold, often around 1.50 or higher in decimal odds, applies only to specified markets, and expires after a set number of days, commonly 7 to 30. Critically, most sports free bets do not return the stake if the bet wins; only the net winnings are paid out, unlike a real-money bet where the stake is returned alongside winnings.

Because the operator list for this comparison is primarily casino-led, published evidence of dedicated sportsbook products across all ten brands is limited, and we have not treated sports betting availability as confirmed for any specific brand here beyond what each site publishes on its own platform. Readers wanting sports betting specifically should verify market coverage, in-play availability and free bet terms directly with the individual casino before relying on it as a combined casino-and-sportsbook account.

Self-exclusion controls at casinos not on GamStop

Casinos not on GamStop are not connected to the UK's national self-exclusion register, but that does not mean they offer no self-exclusion tools at all. Most operators provide their own account-level exclusion periods, deposit limits, loss limits and session time reminders, set and managed individually through account settings or customer support. These controls typically apply only to the specific brand and its directly linked sister sites under the same operating licence, not to unrelated casinos or to any sportsbook run by a separate operator.

This is an important distinction: GAMSTOP exclusion periods block access across every UKGC-licensed site simultaneously, while a self-exclusion set directly with a non-GamStop casino only blocks that operator's own brands. It does not extend to other casinos not on GamStop, and it is not equivalent to national self-exclusion.

Gambling blocking software, such as GamBan or similar tools installed at the device or network level, can restrict access to gambling sites regardless of licensing jurisdiction, and is a more comprehensive option than any single casino's internal controls for players wanting to block access broadly. This software works independently of any single operator's cooperation.

None of this content should be read as encouragement to bypass a GAMSTOP exclusion by moving to a non-GamStop casino. If you have self-excluded, that decision was made for a reason, and the appropriate step is to remain excluded and seek independent support. GamCare operates the National Gambling Helpline and provides free, confidential advice and support for anyone concerned about their gambling, regardless of which type of site they have used.

Conclusion: weighing licence, bonus terms and payment fit

Choosing between casinos not on GamStop comes down to matching licensing transparency, realistic bonus terms and confirmed payment support to your own priorities, rather than chasing the largest headline percentage on the page. The operators compared here differ meaningfully in wagering requirements, minimum deposits, currency of account and product focus, from Betmica's large multi-deposit welcome package to CoinPoker's crypto-native poker platform. Evidence on long-term payout consistency remains limited for the newer brands in this list, and no operator here is licensed by the UK Gambling Commission, so UK-specific protections and GAMSTOP do not apply to any of them. If you have questions about any of the sites covered, you can get in touch with us directly.